About Heritage Media Group
We help care providers represent their care properly, using a considered marketing approach built around trust, clarity, and real understanding.
Our Perspective on Care Marketing
Care is one of the most important decisions families make, yet it is often represented in ways that fail to reflect everyday life inside a care home.
Many providers deliver exceptional care, but struggle to communicate that reality clearly before families ever visit. What people see online can feel generic or disconnected from the care itself.
At Heritage Media Group, our work focuses on capturing real environments, people, and moments, then presenting them with clarity and restraint so families can build trust before a decision is made.
The Team Behind Heritage
Ian Taplin
Leads on filming and storytelling, capturing real moments and environments in a way that feels natural, human, and true to life inside each care home.
Videography & Storytelling
Jon Griffiths
Leads on conversations and partnerships, ensuring every project begins with a clear understanding of the care provider, its challenges, and its goals.
Partnerships & Client Relationships
Strategy, Advertising & MessagingConor Ferrer-Burns
Leads on campaign strategy, scripting, and paid media, shaping content so it reaches the right families with clarity and intent
What we’re here to do
Our mission at Heritage Media Group is to help care providers communicate the quality of care they provide in a way that feels honest, calm, and reassuring to families.
We believe good care should be recognised and understood, not lost behind generic messaging or unclear representation.
By showing everyday life as it really is, we help families feel confident in their decisions and help care providers build trust that lasts.
Proud to be Bristol Based
We’re a skilled Bristol-based team, working alongside people who are driven to make a positive impact in their communities.
Work with us
If our approach reflects how you think about care and communication, we’d be happy to have a conversation.
There’s no obligation, just an opportunity to talk things through.