How We Support Care Providers With Their Marketing

How We Support Care Homes With Their Marketing

At Heritage, our work brings together on-site filming, a consistent social presence, and targeted campaigns to help families understand and trust your care home.

Our core services


Icon of a vintage film camera on a tripod with two reels on top, set against a plain white circular background.

On site filming and video production

We film on site to capture real moments, people, and environments that reflect the care you provide.


This footage forms the foundation of everything that follows, ensuring families see an accurate and reassuring picture of everyday life.


Smartphone displaying a heart icon on the screen with a notification bubble showing a heart and the number one, indicating a like or love reaction.

Ongoing social presence

We use this footage to maintain a calm, professional presence across your social platforms.


This helps families become familiar with your care home over time, building trust well before a decision is made.


Illustration of a gray megaphone with a pink spiral speech bubble above it on a white circular background.

Targeted enquiry campaigns

Alongside this, we run carefully targeted campaigns designed for people actively looking for care.


These campaigns are built to speak to real concerns and questions, helping the right families find and consider your care home.


These services work best together, but can also be delivered individually depending on your needs.

How our work fits together

Understanding your care service

1.

We begin by understanding your care home, your residents, and what families most need to understand.


Capturing meaningful moments

2.

We film on site to capture real moments, people, and environments as they are experienced every day.


Building a consistent presence

3.

That footage is shaped into ongoing social content and marketing, helping families become familiar with your care home over time.


Reaching families at the right moment

4.

We then use targeted campaigns to place this content in front of people actively looking for care.

An elderly woman sitting on a green armchair inside a well-lit room, with a camera set up on a tripod in front of her. The room has large windows, a bookshelf filled with books, a table with a bouquet of flowers, and green armchairs.

Who we’re for

Our work is designed for care and retirement living organisations that want their environments and everyday experience to be represented thoughtfully and responsibly.

It works best for teams who value trust, consistency, and clear communication, and who recognise that families often need time and reassurance when making important decisions.

If this reflects how you already approach your care or retirement service, our way of working should feel natural and supportive.

What working with Heritage looks like

Every care provider is different. We start by understanding your situation before recommending anything.


An initial conversation

An in depth discussion to understand your care home, challenges, and goals.

Arrow pointing downward with a circular loop at the top.

Thoughtful delivery

If we move forward, everything is planned and handled with care, clarity, and professionalism.  

A clear recommendation

We outline what would be most helpful for you, whether that’s filming, ongoing support, or campaign work.  

A large pink and brown arrow pointing downward and to the left.
Red curved arrow pointing downward.

Ongoing support

We work as a partner, not a supplier, adapting as your needs change over time.

Let’s have a chat

If you’d like to explore whether our approach at Heritage Media Group is right for your care service, we’d be happy to talk.

Initial conversations are informal and without obligation.